Electronic service desk

کد :

76808

آخرین به روزرسانی :

5 Jul 2025 - 17:07

Row	Main service title	Describtion	Under the title of services	Service ID	How to provide service	Frequently Asked Questions	Service level statement	Contact number and name of the answering service unit
1	Providing living expenses for clients	Providing family allowances in the form of livelihood on a monthly basis	1. Payment of livelihood assistance to covered clients	19072702100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
			2. Help to eliminate or reduce absolute poverty (Commentary 14 of the Budget Law)	19072702101	electronic
			3. Food support for the needy	19072702102	electronic
2	Providing social support to clients	Providing legal exemption services to clients in order to support the covered families	1. Introducing special services to covered seniors	19072703100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Relations
			2. Providing introduction letter to covered client for military exemption	19072703101	electronic
			3. Providing equity services to covered clients	19072703102	electronic
			4. Repayment of arrears of clients	19072703103	electronic
3	Provision of housing for clients	Providing different housing services according to the client's living situation, in what form the service should be provided to the user	1. Helping to repair the housing of the clients	19062704100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Relations
			2. Helping to build and complete housing for clients	19062704101	electronic
			3. Providing assistance for temporary housing of the clients (rent and housing allowance)	19062704102	electronic
			4. Helping the clients to buy housing	19062704103	electronic
			5. Presenting the letter of introduction of housing branches to receive legal exemptions for the applicants	19062704104	electronic
4	Helping the needy get married	Providing a service in the direction of marriage assistance in the form of dowry packages or cash assistance to the boys and girls of the client.	-	1904275000	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
5	Payment of necessary loans to the needy	All the services that are provided to the clients, in addition to free payment, also have a facility payment, which is recorded in the form of each request.	-	19072706000	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
6	Providing special services to the needy	Providing services in excess of individual services that are paid as a group.	1. Payment of aid to the needy	19072707100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
			2. Provision of essential necessities of life for clients	19072707101	electronic
			3. Payment of allowances to clients affected by natural disasters	19072707102	electronic
			4. Payment of life and accident insurance allowances for clients' residential places	19072707103	electronic
7	Granting scholarships to applicants	Providing the scholarship service in the form of cash payment to all students based on their educational level and category.	1. Provision of tuition for eligible students	19072708100	electronic	Frequently asked questions of the service	Service level statement	1498BAKHTIARI@EMDAD.IR Public Relations
7	Granting scholarships to applicants		2. Granting scholarships to students covered by the Imam Khomeini Relief Committee (RA).	19072708101	electronic	Frequently asked questions of the service	Service level statement	1498BAKHTIARI@EMDAD.IR Public Relations
8	Helping to feed the needy	Providing support services such as malnutrition to pregnant mothers and children under 6 years old in order to fix and improve the nutrition of the needy.	1. Helping to eliminate malnutrition in children under 5 years of age	19072709100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Relations
8	Helping to feed the needy		2. Help to solve the malnutrition of needy pregnant and lactating mothers	19072709101	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Relations
9	Helping to provide health to the needy	Providing medical services to patients in line with the health of the target community, such as payment of franchise allowance and health indicators, etc.	1. Payment of franchise allowance and special treatment services for the needy	19012710100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
			2. Improving the health indicators of the needy (prevention, screening, etc.)	19012710101	electronic
			3. Payment of genetic allowance for needy people	19012710102	electronic
			4. Helping to provide equipment and treatment for incurable patients in need	19012710103	electronic
10	Payment of social insurance premiums for the needy	Providing services to clients in order to provide life insurance services, accidents and...	1. Payment of social insurance premiums for needy household heads	19042711100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
			2. Payment of social insurance premiums for employment plan applicants	19072711101	electronic
			3. Payment of the insurance contribution of households headed by rural women and needy nomads	19042711102	electronic
11	Supporting the employment of the needy	Providing employment facility services to job applicants in order to become entrepreneurs and withdraw from support in order to become self-sufficient.	1. Granting employment facilities to the needy	13012712100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
			2. Business training to clients	13012712101	electronic
			3. Job search for the needy	13012712102	electronic
			4. Supporting and stabilizing the employment activities of the needy	13012712103	electronic
			5. Marketing and sales of client products	13012712104	electronic
			6. Holding entrepreneurship and self-sufficiency events for clients	13012712105	non-electronic
12	Promoting the culture of kindness and benevolence	Assistance to those seeking relief by the benefactor individually and in groups to their spiritual children		19092713000	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
13	Organizing training camps and pilgrimages for patients	Sending aid seekers to recreational, educational and Quranic camps in order to increase their individual ability		19072714000	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
14	Providing educational and consulting services to clients	Regarding the provision of services to support cultural productions in the field of benevolence	1. Expert advice and guidance for the families of the clients	19072715100	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
			2. Informing and training clients' life skills	19072715101	electronic
			3. Provision of educational and educational services for students and students who are located in cultural centers	19072715102	non-electronic
			4. Providing cultural services to students and students of religious sciences	19072715103	electronic
15	Maintaining and providing cultural services to the students in the dormitory units	Connecting aid seekers to family, marriage and career counselors to related counselors		19072716000	non-electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
16	Providing legal services to the needy	Providing cultural services to clients in order to support clients located in dormitory units		19072717000	electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication
17	Supporting cultural productions in the field of charity	Providing legal assistance to clients who are unable to hire a lawyer for various reasons. For ease of work and expert guidance to everyone		19092718000	non-electronic	Frequently asked questions of the service	Service level statement	1498 BAKHTIARI@EMDAD.IR Public Communication

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